ANPDF ships all products worldwide. Local made orders will leave within approximately 2 to 3 business days. Any products that are made to order can take up to 4 weeks, see product info for more details. During busy sale periods and over Australian public holidays, you may experience minor delay in receiving your order(s). Some items in your order may need to be sent separately. However, this will not change the charges for postage and handling which appear at checkout. All domestic and international orders are shipped either via Sendle or Australia Post.

Domestic Australia Delivery To keep your shipping costs down, we offer three options with $0 handling fees; 1. Free local pick up in northern suburbs of Victoria. Address advised at check-out. 2. Local delivery flat rate of $7.50, with free delivery for any orders over $100. 3. A flat rate of $15.00 to rest of Australia, with free delivery for any orders over $150. Deliveries to New Zealand We offer a flat rate of $15, with free delivery for any orders over $150. Rest of World Deliveries Shipping fees are advised at the checkout pending delivery option, location and weight of total order.

Whilst mistakes happen, we encourage you to contact us with any issues that would result in a return or exchange at info@npcd.org.au. ​ Please review our policies in full HERE.

Email your feedback to info@npcd.org.au and please let us know the following information: Your Name and Email Address Brief description of the issue and date of purchase Order Number and Product name